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Noticeboard

Increase in access to appointments with your GP

In order to improve access to appointments and to manage the problems we are having with the phone system, we have now made some appointments available to book up to four weeks in advance.  We are also holding some of the afternoon appointments and releasing them at 12pm each day, rather than releasing all the appointments in one go at 8.20am.  This also applies to advance booking appointments and internet bookable appointments.

We hope this will help reduce the waiting times for calls to be answered in the mornings and reduce the occasions when the phone system ‘drops’ callers out of the queue before they get through to the practice.

Our new telephone system is due to be installed in May this year.

Thank you for your patience whilst these changes are being introduced.

Patient Services Team

DUE TO A LARGE INCREASE IN DEMAND FOR PRESCRIPTIONS PLEASE EXPECT PRESCRIPTIONS TO NOW TAKE 3 DAYS (72 HOURS) TO BE PROCESSED.

 Have we got your correct contact details? Please ensure that you update us when your contact details change. We are able to send appointment confirmation and reminders, as well as reminders for annual reviews if we have your mobile number on file. We have received positive feedback on our text messaging system, however if you would prefer to opt-out of this service please contact Reception

 

Offers free and confidential Chlamydia and Gonorrhoea postal testing service for people aged 16 to 24 years.

RUclear is run by the NHS, the tests are of a high quality and are FREE.

If you would like further information on how to receive a testing kit please click here where you can request a kit to be sent to your home.

 

 

Your opinion is important to us - Please click on the Friends and Family Survey button on the right-hand side of the screen and answer a single multiple choice question.  For more information about the Friends and Family Survey, please click on the two links below:

https://www.youtube.com/watch?v=sWEKinEeyLs&feature=player_detailpage  

https://www.youtube.com/watch?feature=player_detailpage&v=XJ6G5efgu2s

 

See latest legislation relating to on-line access to patient services by clicking on Page 1. Electronic Patient Records

Pharmacists

Ms Jan Grime (f)

Community Midwives

The midwives provide maternity care for our patients through the antenatal clinics at the health centre. If direct contact with the midwives is required between antenatal appointments, please contact Stepping Hill Maternity Unit via 419 5551. The midwives hold an antenatal clinic on Wednesdays.

Community Nurses

The district nurses provide nursing care for patients aged 16 and over who are housebound. Each patient's needs are assessed and their care/treatment is planned accordingly, with practical advice offered. The district nursing team includes sisters, staff nurses and auxiliary nurses. The district nurses are based at Bramhall Health Centre and should be contacted by telephone on (0161) 204 4361.

Health Visitors

The health visitors are based at Bramhall Health Centre to give advice on health care particularly for mothers, children and the elderly. They should be contacted by telephoning (0161) 204 4354.

Attached Staff

The podiatrists are based in the health centre. They need to be contacted directly on (0161) 204 4657.

Please do not try to contact the Podiatrist, Health Visitors, Dressing Clinic Nurse, District Nurses, Physiotherapists, Speech Therapists or School Nurses through our main telephone line.
 
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