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Noticeboard

Increase in access to appointments with your GP

In order to improve access to appointments and to manage the problems we are having with the phone system, we have now made some appointments available to book up to four weeks in advance.  We are also holding some of the afternoon appointments and releasing them at 12pm each day, rather than releasing all the appointments in one go at 8.20am.  This also applies to advance booking appointments and internet bookable appointments.

We hope this will help reduce the waiting times for calls to be answered in the mornings and reduce the occasions when the phone system ‘drops’ callers out of the queue before they get through to the practice.

Our new telephone system is due to be installed in May this year.

Thank you for your patience whilst these changes are being introduced.

Patient Services Team

DUE TO A LARGE INCREASE IN DEMAND FOR PRESCRIPTIONS PLEASE EXPECT PRESCRIPTIONS TO NOW TAKE 3 DAYS (72 HOURS) TO BE PROCESSED.

 Have we got your correct contact details? Please ensure that you update us when your contact details change. We are able to send appointment confirmation and reminders, as well as reminders for annual reviews if we have your mobile number on file. We have received positive feedback on our text messaging system, however if you would prefer to opt-out of this service please contact Reception

 

Offers free and confidential Chlamydia and Gonorrhoea postal testing service for people aged 16 to 24 years.

RUclear is run by the NHS, the tests are of a high quality and are FREE.

If you would like further information on how to receive a testing kit please click here where you can request a kit to be sent to your home.

 

 

Your opinion is important to us - Please click on the Friends and Family Survey button on the right-hand side of the screen and answer a single multiple choice question.  For more information about the Friends and Family Survey, please click on the two links below:

https://www.youtube.com/watch?v=sWEKinEeyLs&feature=player_detailpage  

https://www.youtube.com/watch?feature=player_detailpage&v=XJ6G5efgu2s

 

See latest legislation relating to on-line access to patient services by clicking on Page 1. Electronic Patient Records

Nurse Practitioners

Mrs Donna O'Reilly (f)

We have an Advanced Practitioner working Monday to Thursday, offering a combination of telephone consultations, for those aged above 5 years old and face to face appointments for all ages.

An Advanced Practitioner is an experienced clinician trained at masters level, who acting within their professional boundaries, will provide care for the presenting patient from the initial history taking, clinical assessment, diagnosis, treatment and evaluation of their management, including prescribing and onward referral.

They do not manage:

  • Pregnancy or post-natal problems
  • Chronic mental health issues
  • Fit notes (sick notes)

Nurses

We have a group of experienced practice nurses working within the practice in the treatment room. An appointment can be made via the receptionists. The practice nurses are available to give advice and carry out immunisations and blood tests requested by the GPs. They also carry out blood pressure checks, cervical smears and health checks for newly registered patients. The practice nurses help run the following review clinics: diabetes, blood pressure, asthma and coronary heart disease screening clinics.

Please remember that the treatment room is not an A&E (Accident and Emergency) department and appointments need to be made to see the practice nurse or healthcare assistant.  The nearest A&E department is based at Stepping Hill Hospital, Stockport (0161) 483 1010.

Please note: for all dressings and change of dressings, and removal of sutures, contact the dressings clinic on (0161) 426 9636.

Nurse Yvonne Hewitt (f)

RGN

Sister Hewitt qualified in 1980 and has been a Practice Nurse since 1999.  Her special interests are Respiratory and Diabetes.  In addition to her normal working days of Monday, Tuesday, Wednesday and Thursday, she offers some early morning and weekend appointments.

Nurse Alison Draper (f)

RGN

Sister Draper qualified in 1988 and has been a Practice Nurse since 2000.  In addition to her normal working days of Tuesday, Wednesday, Thursday and Friday, she offers some evening and weekend appointments.

Healthcare Assistants

We have two healthcare assistants working alongside the practice nurses. They carry out phlebotomy(taking blood), blood pressure checks and screening of new patients. An appointment can be made via our receptionists.

Ms Jane Finnegan (f)
Ms Vivianne Cairns (f)
 
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