NOTICE REGARDING CORONAVIRUS
If you have been in contact with a confirmed case of Coronavirus, or have returned from China (incl. Hong-Kong), Japan, Malaysia, Rep Korea, Singapore, Taiwan, Thailand, in the last 14 days and feel unwell, please call NHS111 for advice. Do NOT attend or call the surgery, as we are unable to give advice or arrange necessary tests. Thank you.
Increase in access to appointments with your GP
In order to improve access to appointments and to manage the problems we are having with the phone system, we have now made some appointments available to book up to four weeks in advance. We are also holding some of the afternoon appointments and releasing them at 12pm each day, rather than releasing all the appointments in one go at 8.20am. This also applies to advance booking appointments and internet bookable appointments.
We hope this will help reduce the waiting times for calls to be answered in the mornings and reduce the occasions when the phone system ‘drops’ callers out of the queue before they get through to the practice.
Our new telephone system is due to be installed in May this year.
Thank you for your patience whilst these changes are being introduced.
Patient Services Team
DUE TO A LARGE INCREASE IN DEMAND FOR PRESCRIPTIONS PLEASE EXPECT PRESCRIPTIONS TO NOW TAKE 3 DAYS (72 HOURS) TO BE PROCESSED.
Have we got your correct contact details? Please ensure that you update us when your contact details change. We are able to send appointment confirmation and reminders, as well as reminders for annual reviews if we have your mobile number on file. We have received positive feedback on our text messaging system, however if you would prefer to opt-out of this service please contact Reception
Offers free and confidential Chlamydia and Gonorrhoea postal testing service for people aged 16 to 24 years.
RUclear is run by the NHS, the tests are of a high quality and are FREE.
If you would like further information on how to receive a testing kit please click here where you can request a kit to be sent to your home.
Your opinion is important to us - Please click on the Friends and Family Survey button on the right-hand side of the screen and answer a single multiple choice question. For more information about the Friends and Family Survey, please click on the two links below:
See latest legislation relating to on-line access to patient services by clicking on Page 1. Electronic Patient Records
Dr Lowe, Dr Ahmed and the health visitors are responsible for the eight-week baby developmental checks and first immunisations. The clinic also allows an opportunity to discuss other relevant problems e.g. sleeping, feeding and child health worries.
These are run by our practice nurses by appointment, usually on a Tuesday or Wednesday. These will be issued by invitation from the Immunisation Clerk.
This is a weekly clinic run by a practice nurse trained in asthma management. Monitoring of asthma/COPD drugs is carried out as well as inhalation techniques, peak flow readings and spirometry if required. Please make an appointment through the receptionist.
This is a weekly clinic run by a practice nurse trained in diabetic management. In the clinic, the results of your routine blood tests will be available for discussion, urine and blood pressure tests are undertaken, and diet and lifestyle advice given. You will be contacted by the practice during the month of your birthday to make two appointments - the first for your blood tests and the second approximately one week later for your appointment with the nurse. Please make your appointments through the receptionists.
Patients on medication for raised blood pressure (hypertension) should see the practice nurse and doctor (on an alternate basis) every six months, once the medication is controlling the blood pressure. Please make an appointment through the receptionist or, alternatively, make your appointment with the healthcare assistant.
Please book an appointment to see the practice nurse through the receptionist.
All new patients who register with our practice need to attend for blood pressure and urine screening, height and weight checks and alcohol and smoking status. Please make an appointment with the treatment room receptionist for a new patient screen when first joining the practice.
Our Practice Nurse Alison Draper can see patients who need advice about contraception. Please ask at Reception for details.
These are run by our practice nurses by appointment only. The clinics are held in the nurses' treatment room. Please make an appointment through reception.
All the recommended vaccines are given from two months of age until school leaving age. (The first vaccination is given at the eight-week baby clinic.)
An influenza vaccination is particularly recommended for patients with heart, lung, kidney disease or diabetes and residents of nursing and residential homes. This vaccination is also recommended for all patients aged 65 years and over. From September each year, details of vaccination dates and appointments can be obtained from reception staff.
This is available all the year round for patients with chronic breathing and heart problems, those who have had splenectomies and other at-risk patients.
The midwives are available for the antenatal clinic on Wednesdays.
This service is for all Leg ulcer dressings, removal of sutures, dressings and change of dressings, that have been applied following a hospital procedure. This is by appointment only.
To make an appointment for the Dressing Clinic please phone (0161) 204 4777 for appointments and details of clinic venues and times. These clinics are not part of the GP Practice and we unfortunately do not have access to the booking system.
This is run by our practice nurses. Please make an appointment through the receptionist. Our experienced nurses provide advice on anti-malarial medication and travel vaccines as well as administering injections.
Please try and come at least four weeks in advance of your holiday to ensure adequate cover.
A charge will be made for certain immunisations and vaccinations that are not covered by the NHS.
There is further information about countries and vaccinations required on the links below
It is important to make this initial appointment as early as possible - at least 6 weeks before you travel - as a second appointment will be required with the practice nurse to actually receive the vaccinations. These vaccines have to be ordered as they are not a stock vaccine. Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work.
Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.
Travel Health Questionnaire
To help us offer the appropriate advice, please fill out the online form before coming to see the nurse.
Travelling in Europe
If you are travelling to Europe a very useful booklet has been published with advice and guidance to help you get the most out of your holiday. To visit please click:- http://ec.europa.eu/publications/booklets/eu_glance/86/en.pdf (this is a large document and may take a minute or two to view)
The doctors are happy to carry out medicals, e.g. insurance and driving licence, by appointment. Please telephone the surgery for an appointment.
There is a charge for these services.
BRAMHALL HEALTH CENTRE
IMPORTANT- PLEASE READ NOW.
The Choose and Book System is used by all doctors in this country to refer patients to outpatient clinics.
Please find and read all the enclosed information that you will need to book your appointment by telephone or online. Please ring on time.
Patients with hearing or visual impairment can call in to Bramhall Library (next to the health centre) or contact the medical secretaries at the health centre for help.
Any patient may contact Bramhall Library (in person) if they need help in booking their appointment. (They are trained to help you make this booking but they cannot see any medical or clinical details on their computer). (Phone 0161 2176009 then ask for Bramhall Library).
Please be patient if you are trying to telephone the Choose and Book system, they may be busy at times and you may need to try ringing them again. The Choose and Book system and the outpatient/hospitals are separate organisations from the GP practice, therefore, we cannot make an appointment directly with the outpatient clinic. We do not have any information regarding individual hospital waiting lists or why waiting times may be longer at some hospitals than others.
There may be times when the practice may contact you by letter or telephone if the Choose and Book system informs the practice that your booking has been rejected or deferred. We will then pass the information to you from the Choose and Book service. (This may happen if there are no available appointments at the hospital, hospital staff sickness or absence or if the hospital has referred you to another department). Please be patient when this happens. The GP practice usually has no say in how long patients are kept waiting for appointments or when appointments are cancelled or delayed. If you feel that your appointment needs to be expedited because your medical condition has deteriorated then you may wish to inform your hospital Consultant directly by writing a letter to his or her hospital department. If your medical condition deteriorates, then please make an appointment to see your GP for further medical assessment.
Further information on the Choose and Book system is available on our website: www.bramhallhealthcentre.co.uk . Please click on Clinics & Services, and then the tab Choose & Book Referrals. We also have the contact details if you wish to directly contact the local hospitals regarding appointment times or wish to provide feedback to the hospitals regarding the hospital appointment system.
If the above does not answer any of your questions regarding the Choose and Book system then please ring the practice and ask for the medical secretaries, so that we can help you further regarding your booking or visit our website: www.bramhallhealthcentre.co.uk
Some useful contact details for venues listed on the Choose & Book system are:
Macclesfield District General Hospital
SK10 3BL Tel No: 01625 663333
Stepping Hill Hospital
SK2 7JE Tel No: 0161 483 1010
Wythenshawe Hospital & Withington Hospital
Outpatients Contact Centre
M23 9LT Tel No: 0161 998 7070
Salford Royal Hospital
Appointments Booking Centre
M6 8HD Tel No: 0161 789 7373
Manchester Royal Infirmary
(Request Specific Speciality)
M13 9WL Tel No: 0161 276 1234
Details of general medical services in the area may be obtained from Stockport Clinical Commissioning Group (SCCG), Regent House, Heaton Lane, Stockport,SK4 1BS - telephone (0161) 426 9900.
Stockport NHS Foundation Trust directly employs certain staff who work from our health centre. Please note that we do not organise or employ these individuals and if you would like to provide any feedback then please write to them directly, via the following address – PALS, Stepping Hill Hospital, Poplar Grove, Stockport SK2 7JE, tel. no. (0161) 483 1010.
The staff concerned include the dressing clinic nurse, district nurses, health visitors, podiatrists, counsellors, physiotherapists, speech therapists, school nurses, Wednesday morning family planning clinic staff and the clinic administrator.
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