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How we use your information & Privacy notice


During these exceptional circumstances we want to make it easier for you to understand and provide you with more information about how our GP Practice may seek to collect, use, share and hold information about you in relation to the unprecedented challenges we are facing during the Coronavirus pandemic (COVID-19).

We may collect, use and share your information in response to the Coronavirus which is above and beyond what would ordinarily be collected used, accessed and shared. This is because it will allow front line services to manage and contact the virus. Such information will be limited to what is proportionate and necessary.

General Data Protection Regulation

New contractual requirements come into force from 25th May 2018 requiring that all GP Practices should set out key principles about how they hold and process data.

The following documents detail how we use your personal information and what GDPR means for you as a patient:

Fair Processing Notice

Using Health Records, Patient Information Leaflet

GDPR information

The Data Protection Officer for the GP Practice is: Dr Jillian Lowe, Partner. 

If you have any queries regarding how we use your data, please speak to the Reception Supervisor in the first instance.

National Data Opt-out

Your Data Matters to the NHS

Information about your health and care helps the NHS to improve your individual care, speed up diagnosis, plan your local services and research new treatments.

NHS Digital

In May 2018, the strict rules about how this data can and cannot be used were strengthened. The NHS is committed to keeping patient information safe and always being clear about how it is used.

You can choose whether your confidential patient information is used for research and planning.

If you’re happy for your medical records to be extracted and shared, you don’t need to do anything.


Type 1 Opt-out: medical records held at your GP practice

You can tell your GP practice if you do not want your confidential patient information held in your GP medical record to be used for purposes other than your individual care. This is commonly called a type 1 opt-out. This opt-out request can only be recorded by your GP.

If you choose a Type 1 opt-out, please request an opt out form from Reception


Type 2 Opt-out: information held by NHS Digital

A Type 2 opt-out is an objection that prevents an individual’s personal confidential information from being shared outside of NHS Digital for research and planning.

Previously you could tell your GP surgery if you did not want NHS Digital to share confidential patient information that is collected from across the health and care service for purposes other than your individual care. This was called a type 2 opt-out.

From 25 May 2018 the type 2 opt-out has been replaced by the national data opt-out. Type 2 opt-outs that have been recorded previously have been automatically converted to national data opt-outs.

If you are choosing a type 2 opt-out you are able to record this using one of the following methods:


Telephone: 0300 303 5678

To find out more view the NHS Digital patient Leaflet (

 Patient On-line Services

Bramhall Health Centre currently offers patients’ facilities to: 

            Book, view, amend,& cancel appointments online.

View and order their repeat prescriptions for drugs, medicines or appliances.

 If you do not already have a user name and password for this system – please register for them by collecting an information pack from reception to opt in and consent to this service.  After submission of the application and consent forms, you will be given access to the system, and ID will need to be provided for verification purposes.  This is a very quick process.  If you wish to request access to your full medical record, then this needs to be passed to a GP for review prior to access being given, please allow longer for this to be actioned.


NHS England require practices to utilise the GP2GP messaging technology, which will enable the practice to receive patients clinical records electronically, very quickly, as new patients join the practice. For information follow this link:


Summary Care Record

NHS England require that practices enable accurate automated uploads of any changes to a patient’s summary information on a daily basis, to the Summary Care Record (SCR).

Having your Summary Care Record (SCR) available will enable any authorised clinician to treat you without having your full medical record.  They will have access to information about any medication you may be taking, and any drugs that you may have a recorded sensitivity or allergy to. 


The core SCR record contains such information on the basis of implied patient consent.  Additional information can only be uploaded with explicit patient consent and should only be used when required to support patient care in an emergency or urgent situation. 

This information should only be viewed in such emergency situations, with the explicit consent of the patient unless the patient is unable to give such consent, (eg: if they are unconscious.)


Bramhall Health Centre makes use of new Summary Care Record.  A Summary Care Record is an electronic record, which contains information about the medicines you take, allergies you suffer from and any bad reactions to medicines you have had. Having this information stored in one place makes it easier for specific permitted healthcare staff to treat you in an emergency, or when your GP practice is closed.

If you do not want your medical records to be available in this way then you will need to let us know so that we can update your record.

More information on the Summary Care Record can be seen on our website:  and at:

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