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Increase in access to appointments with your GP

In order to improve access to appointments and to manage the problems we are having with the phone system, we have now made some appointments available to book up to four weeks in advance.  We are also holding some of the afternoon appointments and releasing them at 12pm each day, rather than releasing all the appointments in one go at 8.20am.  This also applies to advance booking appointments and internet bookable appointments.

We hope this will help reduce the waiting times for calls to be answered in the mornings and reduce the occasions when the phone system ‘drops’ callers out of the queue before they get through to the practice.

Our new telephone system is due to be installed in May this year.

Thank you for your patience whilst these changes are being introduced.

Patient Services Team


 Have we got your correct contact details? Please ensure that you update us when your contact details change. We are able to send appointment confirmation and reminders, as well as reminders for annual reviews if we have your mobile number on file. We have received positive feedback on our text messaging system, however if you would prefer to opt-out of this service please contact Reception


Offers free and confidential Chlamydia and Gonorrhoea postal testing service for people aged 16 to 24 years.

RUclear is run by the NHS, the tests are of a high quality and are FREE.

If you would like further information on how to receive a testing kit please click here where you can request a kit to be sent to your home.



Your opinion is important to us - Please click on the Friends and Family Survey button on the right-hand side of the screen and answer a single multiple choice question.  For more information about the Friends and Family Survey, please click on the two links below:


See latest legislation relating to on-line access to patient services by clicking on Page 1. Electronic Patient Records

Text (SMS) messages

Text (SMS) messages

Lawful basis for using this service

'Public task' - processing your data using this service helps us to carry out our official duties

Patients can choose to opt-out of this service

The Practice has the facility to send text messages to confirm appointment details and remind you of upcoming appointments. These messages are sent out automatically by the Practice's clinical system, and contain a pre-defined set of information

The Practice can also send out personalised messages to individual patients. These messages will be from "accuRx", the message will state which user has sent the message, and the message will be saved into your record

You have a choice

Please note that patients are opted-in to the service by default

When new patients register with the surgery, they are given the choice to opt in or opt out of the text messaging service.
If you have been registered with the surgery for some time, and you do not wish to receive text message please contact the surgery and let us know

Choosing to opt-out of this service will mean that you will not receive automatic or personalised messages

The Practice does not accept liability for any issues caused by:

  • a text message being sent to an out of date mobile phone number - It is your responsiblity to make sure the Practice has your correct mobile number
  • a text message not being received - There are a number of reasons why a text message may not be received, and successful delivery cannot be guaranteed. It is your responsibility to make sure that you attend for agreed appointments

Contacting the Practice using text message

The Practice does not currently offer this facility

If you receive a text message from the Practice, please do not reply to it, as we will not receive your reply

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