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Increase in access to appointments with your GP

In order to improve access to appointments and to manage the problems we are having with the phone system, we have now made some appointments available to book up to four weeks in advance.  We are also holding some of the afternoon appointments and releasing them at 12pm each day, rather than releasing all the appointments in one go at 8.20am.  This also applies to advance booking appointments and internet bookable appointments.

We hope this will help reduce the waiting times for calls to be answered in the mornings and reduce the occasions when the phone system ‘drops’ callers out of the queue before they get through to the practice.

Our new telephone system is due to be installed in May this year.

Thank you for your patience whilst these changes are being introduced.

Patient Services Team

DUE TO A LARGE INCREASE IN DEMAND FOR PRESCRIPTIONS PLEASE EXPECT PRESCRIPTIONS TO NOW TAKE 3 DAYS (72 HOURS) TO BE PROCESSED.

 Have we got your correct contact details? Please ensure that you update us when your contact details change. We are able to send appointment confirmation and reminders, as well as reminders for annual reviews if we have your mobile number on file. We have received positive feedback on our text messaging system, however if you would prefer to opt-out of this service please contact Reception

 

Offers free and confidential Chlamydia and Gonorrhoea postal testing service for people aged 16 to 24 years.

RUclear is run by the NHS, the tests are of a high quality and are FREE.

If you would like further information on how to receive a testing kit please click here where you can request a kit to be sent to your home.

 

 

Your opinion is important to us - Please click on the Friends and Family Survey button on the right-hand side of the screen and answer a single multiple choice question.  For more information about the Friends and Family Survey, please click on the two links below:

https://www.youtube.com/watch?v=sWEKinEeyLs&feature=player_detailpage  

https://www.youtube.com/watch?feature=player_detailpage&v=XJ6G5efgu2s

 

See latest legislation relating to on-line access to patient services by clicking on Page 1. Electronic Patient Records

Live Well

Self-care is the best choice to treat minor illnesses and injuries. A large range of common illnesses and injuries can be treated at home simply with over-the-counter medicines and plenty of rest.  Helpful self care information can be found at this link: http://www.choosewellmanchester.org.uk/

Most of us will probably have a cold this winter and some of us will have flu. Find out how to look after yourself if these viruses affect you.

The main symptoms of winter bugs are coughing, sneezing, blocked nose, sore throat, headache and a slight temperature. If these are the only symptoms you have, it's unlikely that your GP will be able to do anything - in most cases, antibiotics (which are used to treat bacterial infections) aren't necessary.

You may want to visit your local pharmacy, where you can get advice on how to manage the symptoms and buy over-the-counter medicine.

Don't pass it on



    1. CATCH IT Germs spread easily. Always carry tissues and use them to catch your cough or sneeze.

    1. BIN IT Germs can live for several hours on tissues. Dispose of your tissue as soon as possible.

    1. KILL IT Hands can transfer germs to every surface you touch. Clean your hands as soon as you can.

    1. Get rest and eat well



 

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