Everyone must stay at home to help stop the spread of coronavirus.
You should only leave the house for very limited purposes:
Important - These reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.
There is separate advice about staying at home if:
Do not leave your home if you have either:
To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.
Use the 111 online coronavirus service to find out what to do.
Only call 111 if you cannot get help online.
Important - Call 111 for advice if you're worried about a baby or child.
If they seem very unwell, are getting worse or you think there's something seriously wrong, call 999.
Do not delay getting help if you're worried. Trust your instincts.
Use the quick NHS coronavirus status checker to tell us about your current experience of the virus.
This will help the NHS plan its response to coronavirus by showing where the virus is spreading and how it affects people.
NOTICE REGARDING CORONAVIRUS
If you have been in contact with a confirmed case of Coronavirus, or have returned from China (incl. Hong-Kong), Japan, Malaysia, Rep Korea, Singapore, Taiwan, Thailand, in the last 14 days and feel unwell, please call NHS111 for advice. Do NOT attend or call the surgery, as we are unable to give advice or arrange necessary tests. Thank you.
Increase in access to appointments with your GP
In order to improve access to appointments and to manage the problems we are having with the phone system, we have now made some appointments available to book up to four weeks in advance. We are also holding some of the afternoon appointments and releasing them at 12pm each day, rather than releasing all the appointments in one go at 8.20am. This also applies to advance booking appointments and internet bookable appointments.
We hope this will help reduce the waiting times for calls to be answered in the mornings and reduce the occasions when the phone system ‘drops’ callers out of the queue before they get through to the practice.
Our new telephone system is due to be installed in May this year.
Thank you for your patience whilst these changes are being introduced.
Patient Services Team
DUE TO A LARGE INCREASE IN DEMAND FOR PRESCRIPTIONS PLEASE EXPECT PRESCRIPTIONS TO NOW TAKE 3 DAYS (72 HOURS) TO BE PROCESSED.
Have we got your correct contact details? Please ensure that you update us when your contact details change. We are able to send appointment confirmation and reminders, as well as reminders for annual reviews if we have your mobile number on file. We have received positive feedback on our text messaging system, however if you would prefer to opt-out of this service please contact Reception
Offers free and confidential Chlamydia and Gonorrhoea postal testing service for people aged 16 to 24 years.
RUclear is run by the NHS, the tests are of a high quality and are FREE.
If you would like further information on how to receive a testing kit please click here where you can request a kit to be sent to your home.
Your opinion is important to us - Please click on the Friends and Family Survey button on the right-hand side of the screen and answer a single multiple choice question. For more information about the Friends and Family Survey, please click on the two links below:
See latest legislation relating to on-line access to patient services by clicking on Page 1. Electronic Patient Records
In line with NHS IT guidelines, we will no longer be able to accept incoming faxes after the 31.3.20 and we are to cease sending faxes with immediate effect.
The following email account should be used instead:
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